We take ownership of what we do. We have shown it in the past. We thrive to better the past by proposing best-in-class technology. No Client-Service provider Integration problem. We know what you want HUMAN RESOURCE MANAGEMENT RECRUITMENT PROCESS APPOINTMENT LETTER EMPLOYMENT RECORD FORM CONTRACT AND OPERATION SYPNOPSIS PERFORMANCE SCORE CARD CORPORATE SOCIAL EMPLOYEE BENEFITS RESPONSIBILITY HIRING PLAN STRATEGIES –TO AVOID ABSENTEEISM & ATTRITION TRAINING INDUCTION WELFARE & COMPLIANCES NEW RECRUITMENT PROCESS BACKGROUND VERIFICATION PROCESS - SAMPLE S.NO 1 2 3 4 CRITERIA REFERENCE CRIMINAL POLICE VERIFICATION NATIONAL IDENTITY SCOPE CRIMINALITY WATCH LIST & COURT RECORDS VERIFICATION FROM THE LOCAL POLICE STATION FOR PRESENT & PERMANENT ADDRESS LOCATIONS VERIFICATION FROM THE LOCAL POLICE STATION FOR PRESENT & PERMANENT ADDRESS LOCATIONS (1) PAN CARD/ PASSPORT (2) VOTERS ID (3) RATION CARD(4) DRIVING LICENSE / U I D CARDS DETAILS VERIFIED TO CHECK CANDIDATE’S INTEGRITY, PERFORMANCE, STRENGTH & AREAS OF IMPROVEMENT FROM THE REFERENCE. SHARE COPY OF WRITTEN VERIFICATION, COURT RECORDS TO BE CHECKED IN AREA OF CURRENT & PERMANENT RESIDENCE. STAMPED & SIGNED DOCUMENT BY THE INSPECTOR/ SUB-INSPECTOR CONFIRMING NO CASES AGAINST THE CANDIDATE IN POLICE STATION CHECK THE VALIDITY OF THE DOCUMENT FROM THE ISSUING AUTHORITY. TRANSITION AND MANPOWER DEPLOYMENT Kick-off meting Facility audit Finalizing operation methodology Manpower sourcing Pre-deployment training Delivery of Equipment/ Material Review all process Site take-over Kick-off meting Facility audit Finalizing operation methodology Manpower sourcing Pre-deployment training Delivery of Equipment/ Material Review all process Site take-over TAT MANAGEMENT Resolution time can be defined for any Job Type & Priority Combination Escalation time and the person to escalate can be defined A report can be generated at Month-End for checking compliance Track the requests 24/7 by their status Complete dashboard view based on category and status, available on mobile Requestor’s feedback for each ticket Automatic reopen of the ticket if the requestor is not satisfied with resolution E mail alert on registration of ticket (Both to requestor and Helpdesk admin)